Privacy Policy
Last Updated: April 25, 2026
At Savulderim, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the website, enroll in courses, participate in sessions, or contact us. This information may include:
Your name, email address, phone number, mailing address, payment information, educational background, learning preferences, profile photograph, and any other information you choose to provide.
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
IP address, browser type and version, operating system, access times, pages viewed, navigation paths, device identifiers, cookies and similar tracking technologies, session recordings for quality and training purposes, and interaction data during live sessions.
Communications Data
We collect information from communications between you and instructors, support staff, or other users through our platform, including messages, feedback, questions, and participation in group sessions.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our educational services. To process your registration and manage your account. To facilitate individual and group learning sessions. To personalize your learning experience and recommend appropriate courses or paths. To process payments and prevent fraudulent transactions. To communicate with you about your account, courses, sessions, and updates. To match you with appropriate instructors and learning groups. To improve our website, services, and user experience. To analyze usage patterns and optimize our platform performance. To comply with legal obligations and enforce our terms of service. To send you promotional communications if you have opted in to receive them.
How We Share Your Information
With Instructors and Other Learners
To facilitate educational sessions, we share relevant information with your instructors and, in group sessions, with other participants. This may include your name, profile information, learning progress, and participation history.
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, including payment processors, hosting providers, communication platforms, analytics services, customer support tools, and email delivery services.
For Legal Purposes
We may disclose your information when required by law, to respond to legal processes, to protect our rights and property, to enforce our terms and policies, to prevent fraud or security threats, or to protect the safety of our users and the public.
Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activity and preferences. These technologies help us:
Remember your preferences and settings. Understand how you use our website. Analyze traffic and usage patterns. Provide personalized content and recommendations. Maintain security and prevent fraud.
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest. Secure socket layer technology for payment processing. Regular security assessments and updates. Access controls and authentication procedures. Employee training on data protection practices.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Factors affecting our retention periods include the duration of your relationship with us, legal and regulatory requirements, audit and accounting purposes, dispute resolution needs, and enforcement of our agreements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Objection: You may object to our processing of your information for certain purposes.
Restriction: You may request that we restrict the processing of your information.
Portability: You may request a copy of your information in a structured, commonly used format.
Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
For users between 13 and 18 years of age, we recommend parental or guardian involvement in their use of our services.
Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we take appropriate measures to ensure your data receives adequate protection.
Marketing Communications
If you have opted in to receive marketing communications from us, we may send you promotional emails, newsletters, updates about new courses, special offers, and educational content.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, updating your communication preferences in your account settings, or contacting us directly.
Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account, transactions, or our ongoing business relationship.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the Last Updated date at the top of this policy.
If we make material changes, we will provide notice through our website, by email, or by other appropriate means. Your continued use of our services after such notice constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Savulderim
3657 Rue Queen, Rawdon, QC J0K 1S0, Canada
Phone: +1 819 563 5932
Email: [email protected]
We will respond to your inquiry as promptly as possible and work with you to address any privacy concerns.